Category: Troubleshooting
Troubleshooting
QR Code Not Working? How to Manually Install Your eSIM
Camera broken or QR code won't scan? Learn the simple steps to manually install your travel eSIM using the SM-DP+ address and activation code. Get connected in minutes!
Beatriz•Aug 28, 2025
Troubleshooting
Why Your Phone Gets Hot Traveling & How to Fix It | Yoho
Phone overheating on your trip? Learn the causes, from weak signals to eSIM battery drain, and get practical tips to cool it down. Stay connected with Yoho Mobile.
Marcos•Aug 26, 2025
Troubleshooting
Is Your Phone Carrier-Locked? How to Check Before Using an eSIM
Discover the #1 reason an eSIM won't work. Learn what a carrier lock is and how to easily check if your iPhone or Android phone is unlocked for travel.
Robin•Aug 26, 2025
Troubleshooting
eSIM Connected But No Internet? 3-Step Checklist to Fix It Fast
eSIM connected but no internet? Don't panic. Follow our 3-step troubleshooting guide on data roaming, APN, and network selection to get back online fast. Solves 90% of issues.
Robin•Aug 26, 2025
Troubleshooting
Deleted Your eSIM? Can You Reuse the QR Code to Reinstall It?
Accidentally deleted your eSIM profile? Find out why eSIM QR codes are single-use and learn the simple steps to get a new eSIM and reconnect with Yoho Mobile.
Luis Rafael•Aug 28, 2025
![What Happens to an eSIM After a Factory Reset? [2024 Guide]](https://rcdn2.yohomobile.com/11111/file_d7e195660d.png)
Troubleshooting
What Happens to an eSIM After a Factory Reset? [2024 Guide]
Worried about your eSIM during a factory reset? Learn whether an iPhone or Android reset erases your eSIM and how to recover it. Stay connected with our guide.
Marcos•Aug 26, 2025
Troubleshooting
Plan Expired? How to Add a New Plan to Your Yoho eSIM
Your Yoho Mobile data plan expired but the eSIM profile is still on your phone. Learn how to easily add a new plan and get reconnected for your next trip.
Robin•Aug 26, 2025
Troubleshooting
How Do QR Codes Work? A Guide to Scanning & Troubleshooting
Unlock the mystery of QR codes! Learn how they work, why they're key for eSIM activation, and get simple tips to troubleshoot scanning issues on your travels.
Robin•Aug 26, 2025
Troubleshooting
Yoho Mobile Payment Failed? Common Fixes for Purchase Errors
Can't buy your Yoho Mobile eSIM? Fix payment errors like a declined credit card with our guide on common issues and quick troubleshooting solutions.
Luis Rafael•Aug 28, 2025
Troubleshooting
Slow eSIM? How to Manually Select a Faster Network Partner
Struggling with a slow eSIM connection? Learn how to manually select a faster network on iPhone & Android. This simple trick can fix slow data speeds instantly.
Marcos•Aug 26, 2025
Troubleshooting
eSIM Connected, No Internet? Fix It With This #1 Roaming Setting
Your travel eSIM shows a signal but has no internet? Don't panic. Learn the #1 setting—data roaming—that fixes this common connectivity issue in seconds. Troubleshoot now.
Robin•Aug 26, 2025
Troubleshooting